Returns & Refunds Policy

At RAVASI COSMETICS, product quality, hygiene and safety are essential.

Change of Mind & Personal Preference

We do not offer voluntary returns, exchanges or refunds for change-of-mind purchases, incorrect product selection or personal preferences, including fragrance and texture.

Due to the personal-care nature of AURA Natural Deodorant Cream, opened or used products cannot be accepted for discretionary returns or exchanges for hygiene and safety reasons.

Damaged, Defective or Incorrect Products

If your order arrives damaged, defective, incorrect or not as described, please contact hello@ravasicosmetics.com as soon as possible.

Please include your order number, a description of the issue and supporting photographs where available.

We will review the reported issue and provide any refund, replacement or other remedy required under applicable UAE consumer protection laws.